Automation
Increased Popularity of CRM in Hospitals
For many years companies across different markets have adopted some sort of Customer Relationship Management (CRM). These products have helped companies’ track opportunities for new business, it also assisted in standardizing workflows, as well as tracking follow-ups as part of the overall cycle of prospects to clients.
With the ability to capture sales information and provide analysis [...]
Wait a Minute! A Kiosk at my Medical Practice, Why?
You have probably seen kiosks in airport check-in lines, grocery store check-out stations, and even as movie dispensers. Why are we starting to see more kiosks around? The answer is obvious – reduced cost of business and enhancement of customer experience. The main idea behind the kiosk is to speed up the customer’s transaction without having [...]
Three Easy Steps to GO Paperless Quickly on a Budget
Step 1- Replace Your Paper Charts
I don’t have to tell you that the burden of administrative and clinical documents in a medical practice is considerable. Busy offices lead to inaccessible administrative documents and charts; whether misplaced, lost, or in use by another staff member. Physician practices continue to seek solutions to reduce or eliminate the [...]
Forward Thinking For Your Back-up Solution
HIPAA and Your Back-up Solution
164.308 Administrative safeguards (7)(ii)(A) Data backup plan (Required). Establish and implement procedures to create and maintain retrievable exact copies of electronic protected health information.
A recent survey stated that only 37 percent of companies that back up their data actually test its integrity and recoverability. And about 77 percent of that group fail to restore their [...]
Save Your Billing Staff Time by Automating Your EOB Posting
How about reducing the time that your billing staff takes to enter payments for Medicare, Medicaid or BCBS? There are several PMS packages that offer that option and yours might be one of them. You can coordinate with your clearing house and IT to receive the X-12 835 remit file and get this automation underway [...]
