Mike Chouffani
Wait a Minute! A Kiosk at my Medical Practice, Why?
You have probably seen kiosks in airport check-in lines, grocery store check-out stations, and even as movie dispensers. Why are we starting to see more kiosks around? The answer is obvious – reduced cost of business and enhancement of customer experience. The main idea behind the kiosk is to speed up the customer’s transaction without having [...]
How Do I Delegate So the Work Gets Done?
Last Sunday I went to a birthday party where I met a medical office manager. Let’s call her Kim for the sake of unanimity. Kim manages 3 practices which employs ten providers and about thirty five support staff. Kim was very frustrated with her staff. As I was trying to understand her pain points she [...]
Am I Better Off With ASP or Client/Server Model For My PMS and EHR?
As a business development person in the healthcare industry, I spend a considerable amount of time talking to medical practice managers and providers. When it comes to acquiring Practice Management and Electronic Medical Records software the question I hear repeatedly is: “Do I go with an ASP or Client\Server solution?”
In an ASP (Application Service Provider) [...]
Three Easy Steps to GO Paperless Quickly on a Budget
Step 1- Replace Your Paper Charts
I don’t have to tell you that the burden of administrative and clinical documents in a medical practice is considerable. Busy offices lead to inaccessible administrative documents and charts; whether misplaced, lost, or in use by another staff member. Physician practices continue to seek solutions to reduce or eliminate the [...]
The Secret to Reducing Your Practices IT Costs
Are you frustrated with technology that is supposed to make your life easier but it’s not? Is your computer infrastructure slow and goes down when you need it the most? Is your cost of computer support ridiculously high and you are tired of paying for issues that are still not resolved? Certainly, I could go [...]
